Deliver Faster Support with Zero Context Switching.
Resolve tickets with speed and precision. Combine carrier-grade phone calls, verified WhatsApp, email, and live chat into a single shared inbox with built-in Customer 360 intelligence.
Resolve Tickets Across Every Channel in One View
Unify customer conversations across phone, WhatsApp, email, and live chat without losing ticket context.
Voice & Phone Calls
Instant screen-pop with caller history, 1-click transfer, and auto-attached call recordings.
Official WhatsApp
Two-way verified WhatsApp chat synced directly with ticket threads and media attachments.
Unified Email Inbox
Convert incoming support emails into collaborative tickets with collision detection.
In-App Live Chat
Real-time web messenger with co-browsing, typing previews, and instant softphone escalation.
Frequently Asked Questions About Customer Support
Detailed guidance on Customer 360 dossiers, SLA timers, and 1-click voice escalations.
When a support agent opens a ticket or takes an inbound support call, Callflow displays the customer's entire commercial history: open pipeline deals, contract renewal dates, account value, previous call logs, and past tickets. Support agents never ask customers to repeat account numbers or explain past issues.
Upgrade Your Customer Support Experience Today
Give your support team immediate customer context, automated SLA timers, and built-in cloud phone calling.