Sales CRM Powered by Native Cloud Telephony.
Eliminate app-switching between your CRM and external dialers. Manage leads, visual Kanban pipelines, and customer 360 dossiers with embedded WebRTC calling and automatic call logs.
Dual-channel recording saved. Sentiment score: +0.84 (Highly Positive).
Delivered & read. Attached: enterprise_sip_tier.pdf (320kb).
Switch Seamlessly Between Pipeline Kanban & Customer Dossiers
Explore how deals move across customizable stages, click-to-dial contacts instantly, and review complete customer audit timelines.
Priya Sharma
Requires dedicated SIP trunk in Mumbai DC. Legal reviewing MSA.
Built from the Ground Up for Modern High-Velocity Sales Teams
Everything you need to close deals faster: native WebRTC telephony, universal customer dossiers, flexible schemas, and sub-2s speed-to-lead.
Universal 360° Customer Dossier
Every past phone call, encrypted recording, SMS, WhatsApp message, email, note, and deal stage change indexed on a single unified chronological timeline.
Visual Kanban Deal Pipelines
Customize unlimited deal stages, weighted revenue forecasting, and win probabilities with rapid drag-and-drop velocity.
Native WebRTC Click-to-Dial
Place and receive carrier-grade voice calls directly from any contact or deal card with zero third-party VoIP extensions or softphone installations.
Custom Data Schema & Fields
Adapt Callflow to your industry with custom entities, dropdown enumerations, multi-currency fields, and encrypted sensitive tokens.
Sub-2s Speed-to-Lead Routing
Ingest inbound inquiries from Google Ads, Meta Lead Forms, and website forms. Instantly trigger softphone screen-pops by territory rules.
Role-Based Governance & Audit Logs
Protect sensitive prospect data with role-based permissions, IP whitelisting, field-level redaction, and SHA-256 access logs.
Granular Role-Based Access Control for Any Team Hierarchy
Define precise boundaries between administrators, sales managers, front-line reps, support agents, and executive viewers.
| Role Profile | Governance Level | Scope of Access | Telephony Permissions |
|---|---|---|---|
| Administrator | Full Access | Full governance, billing, API keys, telephony carrier interconnects, and immutable audit logs. | Full Trunk & Billing Config |
| Sales Manager | Supervisory | Team deal pipelines, quota forecasting, live supervisor whisper coaching, and performance analytics. | Whisper, Barge, Team Recordings |
| Sales Representative | Agent Cockpit | Click-to-call WebRTC softphone, personalized Kanban stages, task cadences, and automated notes. | Personal Softphone & Logged Calls |
| Support Agent | Resolution Desk | Customer 360 ticket resolution, instant caller screen-pop history, and warm consultative transfers. | Inbound Queue & Screen-Pops |
| Executive Viewer | BI Reporting | Read-only access to multi-region revenue forecasts, executive wallboards, and compliance CSV exports. | BI Telephony Analytics Only |
Start Closing Deals Faster with Callflow CRM
Import your contacts via CSV or API, configure your deal pipelines, and begin dialing in under 10 minutes.